Amazon doesn’t trust Meta’s Muse AI agent

<figure> <img alt="Gadgets laid out in a grid" data-caption="" data-portal-copyright="Image: The Verge" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/06/Amazon_Prime_Illo.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" /> <figcaption> </figcaption> </figure> <p class="wp-block-paragraph">Meta's Muse AI agent has been blocked from shopping Amazon on behalf of its users, <a href="https://www.geekwire.com/2026/amazon-blocks-metas-muse-ai-assistant-in-new-standoff-over-agentic-shopping/"><em>GeekWire</em></a> reports. A popup message started appearing on Sunday for <a href="https://www.theverge.com/ai-artificial-intelligence/991216/meta-bets-on-ai-agent-muse-to-catch-up-in-ai-race">Muse users</a> saying that "continued access by an unauthorized AI agent violates Amazon's Conditions of Use, to which our customers have agreed."</p> <p class="wp-block-paragraph">According to <em>GeekWire</em>, Meta didn't notify Amazon that Muse would access its store. Amazon also expressed privacy and security concerns over Muse failing to identify itself when it browses, and seemingly capturing customer credentials.</p> <p class="wp-block-paragraph">"We think it's fairly straightforward that third-party applications that offer to make purchases on behalf of customers …</p> <p><a href="https://www.theverge.com/tech/998078/amazon-blocks-meta-muse-ai-agent-shopping">Read the full story at The Verge.</a></p>