You’ll soon be able to order DoorDash by text message
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<img alt="Two mobile screenshots showing DoorDash text ordering and courier returns features." data-caption="DoorDash is also expanding its Dasher returns feature nationwide in November. | Image: DoorDash / <em>The Verge</em>" data-portal-copyright="Image: DoorDash / <em>The Verge</em>" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/09/DoorDash-text-ordering-retail-returns.jpg?quality=90&strip=all&crop=0,0,100,100" />
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DoorDash is also expanding its Dasher returns feature nationwide in November. | Image: DoorDash / <em>The Verge</em> </figcaption>
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<p class="wp-block-paragraph">DoorDash is launching new ways to use the local delivery platform, including text message ordering, drone deliveries, and retail returns. The new message ordering feature builds on capabilities that the <a href="https://www.theverge.com/transportation/948027/doordashs-new-ai-chatbot-can-add-ingredients-to-your-cart-based-on-a-recipe-link-or-photo">Ask DoorDash AI chatbot</a> introduced to the DoorDash app in June, allowing you to get recommendations and offload your browsing while skipping the app entirely.</p>
<p class="wp-block-paragraph">"Ordering is now as easy as sending a text," DoorDash said in its press release. "Whether you're requesting a specific dish, asking for a local recommendation based on your mood, or telling DoorDash to 'order my usual protein bowl to the office,' it searches local spots, suggests a car …</p>
<p><a href="https://www.theverge.com/tech/1002545/doordash-text-orders-drones-retail-returns-availability">Read the full story at The Verge.</a></p>
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