Apple acknowledges iPhone Duo display ‘issues’ after reports of cracked screens

<figure> <img alt="" data-caption="" data-portal-copyright="Photo: Amelia Holowaty Krales / The Verge" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/10/268762_iPhone_Duo_AKrales_1230.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" /> <figcaption> </figcaption> </figure> <p class="wp-block-paragraph">Following reports of iPhone Duos with cracked and broken inside screens, often showing a bright line running from the center to the right side, Apple says in a statement <a href="https://www.bloomberg.com/news/articles/2026-10-26/apple-s-foldable-iphone-duo-draws-early-complaints-of-the-screen-cracking?accessToken=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.eyJzb3VyY2UiOiJTdWJzY3JpYmVyR2lmdGVkQXJ0aWNsZSIsImlhdCI6MTc5MzAzMzQ5NiwiZXhwIjoxNzkzNjM4Mjk2LCJhcnRpY2xlSWQiOiJUTklOWVlSS1YyVFMwMCIsImJjb25uZWN0SWQiOiJDNEVEQ0FFMUZBMDU0MEJFQTI0QTlGMjExQzFFOTA4MCJ9.0r5Nep2s16VlbtNGZBwqZdJoDvtPrWlSn-FuB8xR-D8">to <em>Bloomberg</em></a> and <em><a href="https://9to5mac.com/2026/10/26/apple-responds-to-reports-of-iphone-duos-inner-display-cracking/">9to5Mac</a></em> that it's aware of "an issue impacting the inner display" on a "small number of iPhone Duo units." If your iPhone Duo is affected, Apple says to contact AppleCare for a replacement.</p> <p class="wp-block-paragraph">Shortly after launch, iPhone Duo users <a href="https://www.theverge.com/tech/1017623/iphone-duo-broken-cracked-screen">started reporting</a> similar issues where the hinge would tighten, and opening the device caused a crack and the distinctive bright lines on the display. One user in Australia said that an Apple Store replaced their unit "on the spot."</p> … <p><a href="https://www.theverge.com/tech/1018760/iphone-duo-crackgate-inside-screen-hinge-crack">Read the full story at The Verge.</a></p>