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PR Newswire October 27, 2026 neutral

One in Three Consumers Have Used AI Agents for Customer Service, New Research Finds

AI / LLM
<p>Capacity introduces The Agentic Consumer Report to examine how AI is changing consumer behavior, confidence and expectations of businesses ST. LOUIS, Oct. 27, 2026 /PRNewswire/ -- Capacity, the agentic support automation platform, today announced the release of The Agentic Consumer...</p>
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