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The Verge November 2, 2026 negative

Xbox’s former COO has ‘serious concerns’ about her abrupt departure

Microsoft
<figure> <img alt="Vector collage of the Xbox logo." data-caption="" data-portal-copyright="Image: The Verge" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25485114/STK048_XBOX2__A.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" /> <figcaption> </figcaption> </figure> <p class="wp-block-paragraph">Xbox's former chief operating officer, Helen Chiang, <a href="https://www.theverge.com/news/1018037/xbox-chief-operating-officer-helen-chiang-departure">suddenly left Microsoft</a> less than two weeks ago after being promoted into the role in July. I wrote in my <a href="https://www.theverge.com/tech/1022023/microsoft-exit-offer-layoffs-notepad"><em>Notepad</em> newsletter last week</a> that it seemed very weird for Chiang to suddenly depart Microsoft after 21 years with a surprisingly short memo from Xbox CEO Asha Sharma. Now, Chiang says she has "serious concerns" about how she was treated.</p> <p class="wp-block-paragraph">In a lengthy <a href="https://www.linkedin.com/posts/helenchiang_clarity-is-kindness-there-has-been-some-share-7523070825940467712-Rzit/?utm_source=social_share_send&amp;utm_medium=ios_app&amp;rcm=ACoAAAGe5_YBNBxfcDaC5YJlW57cvMMdg5ZCG-g">LinkedIn post</a> - entitled "clarity is kindness," a reference to Sharma's <a href="https://www.wsj.com/tech/xbox-microsoft-asha-sharma-videogame-03eb23ba?eafs_enabled=false"><em>WSJ </em>profile</a> - Chiang doesn't dispute that she was fired, but she doesn't say why she was let go. <a href="https://www.eurogamer.net/xbox-coo-helen-chiang-leaves-microsoft"><em>Eurogamer </em>reported</a> last month that Chiang had been "terminated for p …</p> <p><a href="https://www.theverge.com/news/1024649/xbox-chief-operating-officer-helen-chiang-depature-comments">Read the full story at The Verge.</a></p>
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